Customer account · Equipment move · Wauchula, FL

Hiring All Pro Rigging? Read this first.

We paid All Pro Rigging about $32,500 to move our process and production equipment four miles to our new facility. They damaged equipment, refused to pay for it, and treated us with disrespect when we asked. This is what happened.

What happened

  1. 01
    Phase one: $7,500, paid promptly.We contracted a two-phase move. The first phase went through and we paid it with no issue.
  2. 02
    Phase two: $25,000 for a two-day scope.Uninstall, transport, reinstall and commissioning of our production equipment.
  3. 03
    Equipment moved in the rain.The crew mistimed the weather and several items took water damage. We didn't find it until about a week later, during commissioning: plugging in and testing, which was part of their scope.
  4. 04
    A lien, the same day we showed proof of payment.Even though we had paid the first phase promptly, they filed a lien on our unrelated partner on the day we showed proof of payment, in the middle of our busiest stretch.
  5. 05
    A damaged $4,500 hoist.The hoist's safety components were damaged during uninstall and reinstall. Their sales manager asked for specs, photos, a video, and then the replacement model. We expected a fair resolution.
  6. 06
    A month of silence, then "no."After we followed up almost a month later, the answer was simply no. They would not pay for the damage.

The hoist

Their sales manager claimed the crew tested the hoist before leaving. Electrical service to the hoist was not in place at that time, so it could not have been tested. The only thing that happened to that hoist between working and damaged was their crew taking it down and putting it back up.

On a move this size, covering damage like this is a standard part of the job. They wouldn't.

How they treated us

The crew worked hard. The problem was management. The sales manager was disrespectful in his communication and went as far as bringing up hearsay from one of our employees to create drama where none was needed. He was not on site on the last day, yet he was the one telling us what had and hadn't been tested.

I let the water damage go because I don't have time to deal with people who act in bad faith. The hoist I won't let go.

What it cost us

Phase one contract$7,500
Phase two contract$25,000
Damaged hoist, not reimbursed$4,500
Our losses beyond the contract≈ $10,000

Losses include the hoist, water-damaged equipment and the time spent dealing with the lien and the claim.

Stay away.

However good the crew is, damage happens in equipment moves. Good vendors stand behind it. All Pro Rigging takes no responsibility for the money they will cost you. If you hire them anyway, budget for losses they won't cover, and get their damage policy in writing before they touch your equipment.

Michael Malatesta · COO, Debut Development LLC · November 2026